Terms & Conditions – WoolBet Casino

Terms & Conditions

Welcome to WoolBet Casino (woolbet.net). By creating an account, accessing the platform, or claiming any promotion, players agree to be bound by the terms and conditions set out on this page. All players are strongly advised to read this document in full before participating in any real-money activity on the site.

1. General Terms

WoolBet Casino operates under applicable gambling regulations and reserves the right to update these terms at any time. Continued use of the platform following any update constitutes acceptance of the revised terms. Players are responsible for checking this page regularly.

• Players must be at least 18 years of age (or the legal gambling age in their jurisdiction, whichever is higher) to register.
• Registration is limited to one account per person, household, IP address, or device.
• WoolBet Casino reserves the right to refuse or close any account at its sole discretion.
• It is the player’s responsibility to ensure that online gambling is legal in their country of residence before registering.

2. Account Registration

All information provided during account registration must be accurate, complete, and up to date. WoolBet Casino may request identity verification documents at any time, including but not limited to:

Failure to provide satisfactory documentation may result in account suspension or termination and forfeiture of pending withdrawals.

3. Deposits and Withdrawals

3.1 Deposits

• Minimum deposit amounts vary by payment method and are displayed in the cashier section.
• All deposits are processed in euros (€) unless otherwise specified.
• WoolBet Casino does not accept deposits made from third-party accounts.
• Deposits made using credit cards may be subject to additional verification.

3.2 Withdrawals

• Withdrawal requests are subject to identity verification and compliance checks before processing.
• Players may only withdraw funds to the same payment method used to deposit, where technically possible.
• Processing times vary by method:

• WoolBet Casino reserves the right to perform enhanced due diligence for large withdrawal amounts.

4. Bonus Terms and Wagering Requirements

4.1 Welcome Bonus

WoolBet Casino currently offers a 150% Bonus on Your First Deposit Up to €2,900. The following conditions apply:

• The bonus is available to new, fully verified players on their first qualifying deposit.
• A minimum qualifying deposit amount applies as stated on the promotions page.
• The bonus and the deposit amount must be wagered a specified number of times (the “wagering requirement”) before any winnings can be withdrawn.
• Standard wagering requirements range from 30x to 50x the bonus amount, unless otherwise stated on the relevant promotion page.

4.2 General Bonus Conditions

• Bonuses cannot be transferred, exchanged for cash, or combined unless explicitly permitted.
• Bonuses expire after a set period if wagering requirements are not met — see individual promotion terms for expiry dates.
• Certain games may contribute differently toward wagering requirements:

• Bets placed above the maximum allowed bet per spin while a bonus is active may result in confiscation of the bonus and associated winnings.
• WoolBet Casino reserves the right to cancel, modify, or suspend any bonus at any time.

5. Game Rules and Fair Play

• All games on WoolBet Casino use a certified Random Number Generator (RNG) to ensure fair outcomes.
• Players must not use any software, tools, or strategies designed to manipulate game outcomes.
• Collusion between players, use of automated bots, or any other form of fraudulent behaviour is strictly prohibited.
• WoolBet Casino reserves the right to void bets and winnings where technical errors or human mistakes have influenced the outcome of a game.

6. Responsible Gambling

WoolBet Casino is committed to providing a safe gambling environment. The following tools are available to all registered players:

• Deposit Limits – Set daily, weekly, or monthly caps on deposits.
• Loss Limits – Limit the total amount that can be lost over a defined period.
• Session Time Limits – Control how long a session can last.
• Self-Exclusion – Players may exclude themselves from the platform for a defined or indefinite period.
• Reality Checks – Periodic reminders of time spent playing.

Players who believe they may have a gambling problem are encouraged to contact support or seek help from organisations such as GamCare, BeGambleAware, or Gamblers Anonymous.

7. Prohibited Activities

The following activities are strictly prohibited on WoolBet Casino:

• Creating multiple accounts for the purpose of claiming bonuses more than once.
• Using VPNs, proxy servers, or similar tools to bypass geographic restrictions.
• Engaging in money laundering or any activity that facilitates the proceeds of crime.
• Exploiting software bugs or game glitches for financial gain.
• Any form of harassment, abuse, or threats directed at other players or casino staff.

Any player found to be engaging in prohibited activities will have their account immediately suspended, winnings forfeited, and the matter may be referred to relevant authorities.

8. Privacy and Data Protection

WoolBet Casino collects and processes personal data in accordance with its Privacy Policy. Player data may be used for the following purposes:

• Account management and verification
• Compliance with legal and regulatory obligations
• Fraud prevention and security monitoring
• Marketing communications (with explicit player consent)

Players have the right to request access to, correction of, or deletion of their personal data, subject to applicable legal requirements.

9. Intellectual Property

All content on the WoolBet Casino website, including but not limited to logos, graphics, game interfaces, text, and software, is the intellectual property of WoolBet Casino or its licensors. Reproduction, distribution, or commercial use of any content without prior written permission is prohibited.

10. Limitation of Liability

WoolBet Casino shall not be held liable for:

• Losses arising from technical failures, server outages, or connectivity issues.
• Losses resulting from the player’s failure to comply with these terms.
• Any indirect, incidental, or consequential damages arising from the use of the platform.

The maximum liability of WoolBet Casino to any player in connection with any event shall not exceed the amount deposited by that player in the preceding 30 days.

11. Governing Law and Disputes

These terms are governed by the laws of the jurisdiction in which WoolBet Casino holds its operating licence. Any disputes arising from these terms or the use of the platform shall first be addressed through WoolBet Casino’s internal complaints procedure. If a resolution cannot be reached, players may escalate the matter to the relevant licensing authority or an approved alternative dispute resolution (ADR) body.

12. Contact and Support

For questions regarding these terms, players may contact WoolBet Casino support via:

• Live Chat – Available directly on the website
• Email – Listed on the Contact page

WoolBet Casino aims to respond to all enquiries within 24 hours.

These Terms & Conditions constitute the full agreement between the player and WoolBet Casino with respect to use of the platform. Players who do not agree with any part of these terms should not register or continue using the site.